Privacy Policy
A legal disclaimer
This Privacy Notice applies to the processing of Personal Information under applicable Canadian privacy laws and is a supplement to our Privacy Policy.
A) Access and correction
Subject to applicable law, you have the right to access, update and correct inaccuracies in your Personal Information in our custody and control. You may request access, updating and corrections of inaccuracies in your Personal Information in our custody or control by emailing or writing to us at the contact information set out at the bottom of this Privacy Policy.
B) Safeguards and retention
We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the Personal Information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to Personal Information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements. We have record retention processes designed to retain Personal Information for no longer than necessary for the purposes set out herein or as otherwise required to meet legal or business requirements.
C) Service providers
Your Personal Information will be transferred (or otherwise made available) to certain third parties that provide services on our behalf. We use service providers to provide services such as collecting travel and other information, hosting the Site, analyzing data, and delivering customer feedback surveys. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose Personal Information for their own marketing or other purposes. Our service providers are located in Canada, the U.S. and other foreign jurisdictions.
1. For Quebec Residents
As some of our service providers are located outside of Quebec, your Personal Data may be transferred outside of Quebec.
D) Legal and compliance
We and our Canadian, U.S. and other foreign service providers may provide your Personal Data in response to a search warrant to other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by U.S. or foreign courts, law enforcement or other government authorities. Your Personal Information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
E) Third party links
Our Site(s) may contain links to other websites that Internova does not own or operate. We provide links to third party websites (e.g., such as the websites of business partners and other organizations we work with) as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat Personal Information. We encourage you to read the privacy policy of every website you visit.
F) Contact
If you have any questions or comments about this Privacy Policy or the manner in which we or our service providers treat your personal information, or to request access to our collection of your personal information, please contact us using the contact information located at the bottom of this Privacy Policy.
11. COOKIE POLICY
To make this Site work properly, we sometimes place small data files called cookies on your device.
A) What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
B) How do we use cookies?
We use cookies for the following purposes:
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To assist you in navigation of our Sites;
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To help you provide feedback to us;
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To analyze your use of our products, Services or applications.
We use the following cookies and classify cookies in the following categories:
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Strictly necessary cookies;
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Advertising cookies;
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Analytics cookies;
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Performance cookies;
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Session cookies;
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Targeting cookies.
You can opt-out of each cookie category (except strictly necessary cookies).
C) Cookie Privacy Setting
When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the Site and the Services we are able to offer.
D) Types of Cookies
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Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Site will then not work. These cookies do not store any personally identifiable information.
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Advertising Cookies: Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any Personal Information about you.
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Analytics Cookies: Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.
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Personalization Cookies: Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.
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Security Cookies: Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.
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Site Management Cookies: Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.
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Third-Party Cookies: Third-party cookies may be placed on your computer when you visit the Site by companies that run certain Services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.
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Performance Cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site.
All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance. For example, a number of our pages use cookies to remember (i) your display preferences, such as contrast color settings or font size; (ii) if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again); or (iii) if you have agreed (or not) to our use of cookies on this Site. Some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.
Enabling these cookies is not strictly necessary for the Site to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this Site may not work as intended. The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
E) How to control cookies
You can control and/or delete cookies as you wish – for details, click here. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
12. SAFEGUARDING YOUR PERSONAL INFORMATION
We strive to safeguard Personal Information using methods that are appropriate to the sensitivity of the information. We have implemented security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the Personal Information under our control. However, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction, or inadvertent disclosure of your Personal Information. From time to time, we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.
13. DATA RETENTION
We will retain your Information for as long as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. We will retain and use your Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In accordance with our routine record keeping, we may delete certain records that contain Information you have submitted to us. We are under no obligation to store such Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Information.
14. GEOGRAPHIC LOCATION OF DATA STORAGE AND PROCESSING
Our Services are targeted to individuals located inside and outside the United States, and we maintain significant operations in the United States. As such, the Services collect Personal Data and process and store that data in databases located in the United States. If you are visiting the Services from a country outside the United States, you should be aware that you may transfer Personal Data about yourself to the United States, and that the data protection laws of the United States may not be as comprehensive as those in your own country.
15. CHILDREN
Our Site is not directed to children. Our Services do not target children nor do we sell products or services for purchase directly by children. We will not knowingly collect Personal Information from children without explicit parental or guardian consent, in line with applicable legal requirements. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed Personal Data to us, please contact us here. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s Personal Data as well as prohibit the use of that information.
If you are based in the UK or the EU, the age threshold for obtaining parental consent varies between 13 and 16 years, depending on the age established in each country. Please contact us here if you are a parent or a guardian of a child in the UK or the EU and you believe he or she has disclosed Personal Data to us. A parent or guardian may review and request deletion of a child’s Personal Data as well as prohibit the use of that information.
16. THIRD PARTY LINKED SITES
Our Services may contain links to other websites or services that are not owned or controlled by us, including links to Social Media Platforms such as Facebook, Instagram, or YouTube, or may redirect you off our website away from our Services. This Privacy Policy does not apply to your use of unaffiliated websites to which our Site is linked. Company is not responsible for the privacy practices or the content on linked sites. We recommend that you carefully read the privacy policies of each site you visit.
17. SOLE STATEMENT
This Privacy Policy as posted on this Site is the sole statement of our Privacy Policy with respect to this Site, and no summary, modification, restatement or other version thereof, or other privacy statement or policy, in any form, is valid unless we post a new or revised policy to the Site.
18. DIFFICULTY ACCESSING OUR PRIVACY POLICY
Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us to inquire how they can obtain a copy of our policy in another, more easily readable format.
19. CHANGES TO PRIVACY POLICY
We may from time to time make changes to this Privacy Policy to reflect changes in legal or regulatory obligations or changes in the manner in which we deal with Personal Data . We will post any revised version of this Privacy Policy on our Site. Any changes will be effective on the effective date stated in the revised Privacy Policy. If there are significant changes, we may provide more prominent notice or obtain your consent as required by law. If you do not wish to accept the changes, you should cease using the Site. Your continued use of the Site after we have posted a revised Privacy Policy indicates your agreement to the revisions.
20. CONTACT US
To get more information about our privacy and information security practices, or if you (a) have questions or comments about our Privacy Policy; (b) wish to make corrections to any Personal Information you have provided; (c) want to opt-out from receiving future commercial correspondence, including emails, from us or our affiliated companies; or (d) wish to withdraw your consent to sharing your Personal Information with others, contact us as follows:
Email us:
Write us:
Tailored Travelers
c/o N Taylor, A Masters
Attn: Privacy Office
14302 County Road 2
Brighton. On K0K 1H0